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Terms & Conditions

Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Affiliate

Please read these Terms and Conditions carefully before using this website. By accessing or using this website, you agree to be bound by these Terms.

Interpretation

Words with initial capital letters have meanings defined in this section. These definitions apply whether the words appear in singular or plural form.

Definitions

For purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Company, “We,” “Us,” or “Our” refers to Stanley Pest Control, 2555 Loma Avenue, S. El Monte, CA 91733.
  • Country refers to California, United States.
  • Device means any device that can access the website, including a computer, phone, tablet, or similar device.
  • Service refers to this website.
  • SMS means text or multimedia messages sent to or from a mobile phone number.
  • Terms means these Terms and Conditions.
  • Third-Party Service means any third-party content, website, platform, service, or tool that may be linked to or displayed through the website.
  • Website refers to Stanley Pest Control, accessible at stanleypest.com.
  • You means the person using the website, or the company or legal entity that person represents.

Acknowledgment

These Terms govern your use of this website and establish the agreement between you and Stanley Pest Control. Your access to and use of the website is conditioned on your acceptance of and compliance with these Terms.

By accessing or using the website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use the website.

You represent that you are at least 18 years old. Stanley Pest Control does not permit individuals under 18 to use this website.

Your use of the website is also subject to our Privacy Policy, which describes how we collect, use, and protect personal information. Please review the Privacy Policy before using this website.

SMS Communications

By providing your mobile phone number and selecting an SMS consent option on our forms, you consent to receive transactional text messages from Stanley Pest Control.

These messages may include appointment confirmations, service reminders, preparation instructions, scheduling or rescheduling updates, recurring service reminders, follow-up communications, and other service-related notifications tied to an inquiry or active service relationship.

Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.

Mobile phone numbers and SMS consent are not shared with third parties for marketing or promotional purposes. Additional details about our SMS practices are available in our Privacy Policy.

Accuracy of Information

You agree to provide accurate, current, and complete information when submitting forms, requesting consultations, scheduling services, or otherwise contacting Stanley Pest Control. You are responsible for keeping your information accurate and notifying us if your information changes.

User Conduct

You agree not to:

  • Use the website for any unlawful purpose.
  • Submit false, misleading, or fraudulent information.
  • Interfere with the operation, security, or integrity of the website.
  • Attempt to gain unauthorized access to any part of the website or related systems.
  • Use bots, scrapers, crawlers, or other automated tools without our written permission.
  • Send spam or unsolicited communications through the website or contact channels.
  • Copy, reproduce, or exploit any part of the website for commercial purposes without our written consent.

Intellectual Property

All content on this website, including text, images, logos, photographs, graphics, video, audio, layout, and design, is owned by Stanley Pest Control or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, license, or create derivative works from website content without prior written permission from Stanley Pest Control.

The Stanley Pest Control name, logo, and related marks are owned by Stanley Pest Control and may not be used without written consent.

Service Estimates and Quotes

Any pricing, treatment plan, scheduling information, or service information provided through the website or in an initial conversation is preliminary and may change after an inspection.

Final pricing and service recommendations may depend on property conditions, pest type, severity of activity, accessibility, preparation requirements, and the final scope of work.

A binding quote or service agreement will be provided before service work begins. Submitting a form through the website does not create a binding service agreement or guarantee a specific price.

Service results, treatment effectiveness, and timelines depend on many factors, including pest species, infestation severity, property condition, customer preparation, cooperation, and recurring service adherence. General information on the website should not be treated as a guarantee of specific results.

Property Access, Pesticide Application, and Customer Responsibilities

Stanley Pest Control is a licensed pest control operator in California and follows applicable federal, state, and local regulations related to pesticide application, including requirements from the California Department of Pesticide Regulation and the Structural Pest Control Board.

By engaging Stanley Pest Control, you agree that:

  • You will provide reasonable access to the property and areas requiring inspection or treatment.
  • You will follow any pre-treatment preparation instructions provided by Stanley Pest Control.
  • You will follow post-treatment safety instructions, including re-entry intervals, ventilation, and safety precautions for children and pets when applicable.
  • You will disclose known allergies, sensitivities, pregnancies, infants in the home, pets, fish, birds, reptiles, beehives, or other conditions that may be affected by pesticide application.
  • You will inform other occupants of the property about scheduled service and any required precautions.

Failure to disclose relevant conditions or follow preparation or safety instructions may affect the safety, effectiveness, or warranty of the service.

Specific treatments, recurring service plans, and warranties may be governed by separate written service agreements. If there is a conflict between these Terms and a signed service agreement regarding the scope of work, the signed service agreement will control.

Testimonials

Testimonials appearing on the website reflect individual customer experiences. They do not guarantee that every customer or property will experience the same results.

Results may vary based on pest species, infestation severity, property condition, customer preparation, and ongoing service adherence.

Stanley Pest Control does not pay for testimonials. Testimonials are used with permission from the individuals who provided them.

Links to Other Websites

This website may contain links to third-party websites or services that are not owned or controlled by Stanley Pest Control.

Stanley Pest Control is not responsible for the content, privacy practices, policies, or actions of third-party websites or services. You access third-party websites at your own risk.

We recommend reviewing the terms and privacy policies of any third-party websites you visit.

Termination

We may suspend or terminate access to the website immediately, without notice or liability, if you violate these Terms or for any other reason.

Upon termination, your right to use the website will immediately cease.

Indemnification

You agree to defend, indemnify, and hold harmless Stanley Pest Control, its owners, employees, agents, contractors, and service providers from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:

  • Your use of the website.
  • Your violation of these Terms.
  • Your violation of a third party’s rights.
  • False, inaccurate, or misleading information submitted through the website.

Limitation of Liability

To the maximum extent permitted by law, Stanley Pest Control and its suppliers will not be liable for special, incidental, indirect, consequential, or punitive damages related to your use of, or inability to use, the website.

This includes damages for loss of profits, loss of data, business interruption, personal injury, loss of privacy, or issues related to third-party software, hardware, or services used with the website.

Stanley Pest Control’s total liability under these Terms will be limited to the amount paid by you through the website, or $100 if you have not purchased anything through the website.

This limitation does not apply to any separate signed pest control service agreement, treatment warranty, or recurring service plan, which will be governed by its own terms.

Some states do not allow certain limitations of liability, so some limitations may not apply to you. In those cases, liability will be limited to the greatest extent permitted by law.

“As Is” and “As Available” Disclaimer

The website is provided on an “as is” and “as available” basis, without warranties of any kind.

To the maximum extent permitted by law, Stanley Pest Control disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and warranties arising from course of dealing or usage of trade.

Stanley Pest Control does not guarantee that the website will meet your requirements, operate without interruption, be error-free, be secure, or that any errors will be corrected.

Stanley Pest Control does not warrant the accuracy, reliability, or currency of information provided through the website, or that the website, servers, content, or emails sent from Stanley Pest Control are free of harmful components.

Information about pest control treatments, products, timelines, and pricing is general in nature. Actual outcomes depend on property-specific conditions, pest species, infestation severity, preparation, and ongoing service adherence.

Governing Law

These Terms are governed by the laws of California, United States, without regard to conflict of law rules. Your use of the website may also be subject to applicable local, state, national, or international laws.

Dispute Resolution

If you have a concern or dispute related to the website, you agree to first attempt to resolve the matter informally by contacting Stanley Pest Control.

If the dispute cannot be resolved within 30 days, either party may pursue available legal remedies in the state or federal courts located in Los Angeles County, California.

For European Union Users

If you are a European Union consumer, you may benefit from any mandatory provisions of the law of the country where you reside.

United States Legal Compliance

You represent and warrant that you are not located in a country subject to a United States government embargo or designated by the United States government as a terrorist-supporting country, and that you are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted to accomplish its purpose to the greatest extent permitted by law, and the remaining provisions will continue in full force and effect.

Waiver

Failure to exercise a right or require performance under these Terms does not waive the right to exercise that right or require performance later. A waiver of one breach does not constitute a waiver of any later breach.

Translation Interpretation

If these Terms are translated into another language, the original English version will control in the event of a dispute.

Changes to These Terms and Conditions

Stanley Pest Control may modify or replace these Terms at any time. If a change is material, we will make reasonable efforts to provide at least 30 days’ notice before the new terms take effect.

By continuing to access or use the website after revised Terms become effective, you agree to be bound by the updated Terms. If you do not agree, you should stop using the website.

Contact Us

If you have questions about these Terms and Conditions, you can contact Stanley Pest Control:

  • Email: [email protected]
  • Phone: 1-800-566-2505
  • Mail: Stanley Pest Control, 2555 Loma Avenue, S. El Monte, CA 91733